PRIVACY POLICY


This Privacy Policy outlines how Flat Pack King ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users (each, a "User") of the Flat Pack King website and any related services or products offered by us (collectively, the "Services").

Personal Information

We may collect personal identification information from Users in various ways, including when Users visit our website, place an order, subscribe to our newsletter, and interact with our Services. This information may include but is not limited to, names, email addresses, mailing addresses, phone numbers, and payment details. Users can choose to visit our website anonymously, and we will only collect personal information from Users if they voluntarily submit it to us. Users have the right to refuse to provide personal information, although it may limit their ability to access certain features of our Services.

Non-Personal Information

We may collect non-personal identification information about Users as they interact with our website and Services. This may include information such as the type of browser used, the type of computer or device, and technical details about the User's connection to our website, such as the operating system and Internet service providers.

Cookies

Our website may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, this may result in some parts of the website not functioning correctly.

How We Use Collected Information

Flat Pack King may collect and use Users' personal information for the following purposes:

  • To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalise User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website.
  • To improve our website: We may use the feedback you provide to improve our products and services.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our website.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to this Privacy Policy

Flat Pack King has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at:

hello@flatpackking.co.uk 


 

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